Choose what to observe
Authorize your domain and set recording, sampling, masking, and excluded-page controls for the areas you want to study.
JourneyLens · Built for UX and growth teams
See where your visitors get stuck.
Use session replay, heatmaps, and friction signals to understand difficult moments on your website. Find the journeys worth reviewing and choose the next experience to improve.
Choose your planCreate an account → verify your email → pay securely → connect your website.
- Review journeys in context
- SiteMetrics Tier 1 included with an active paid module
- Configure masking, exclusions, and sampling
YOUR JOURNEY REVIEWFocus on a difficult moment
A visit worth a closer look.
- 01 · Product pageVisitor checks the details
View page context and observed interactions.
- 02 · Delivery informationRepeated clicks on a label
Investigate whether the next step is clear.
- 03 · ReviewTurn the observation into a hypothesis
Check other sessions before deciding on a change.
Mask sensitive content before capture.
Review your consent, sampling, and exclusion settings.
Illustrative example only. Sample content and activity are not customer results.
From setup to a useful first signal
Start with one focused improvement.
Find the difficult moments
Use recordings and friction signals to investigate repeated clicks, confusing page transitions, or incomplete forms.
Turn observation into a test
Compare recordings with heatmaps and journey reports. Form a hypothesis, make a focused change, and review fresh evidence.
Plans for JourneyLens
Choose the capacity your team needs.
Prices below are recurring subscription charges. Annual plans charge the full annual amount. Review the final total and any applicable taxes at checkout.
Tier 1
- 1 site included
- Up to 1,000 recorded sessions per month
- 30-day retention
USD 10.00 / month
Choose monthly · Tier 1USD 100.00 / year
Choose annual · Tier 1Tier 2
- Up to 2 sites
- Up to 10,000 recorded sessions per month
- 30-day retention
USD 20.00 / month
Choose monthly · Tier 2USD 200.00 / year
Choose annual · Tier 2Tier 3
- Up to 5 sites
- Up to 100,000 recorded sessions per month
- 60-day retention
USD 200.00 / month
Choose monthly · Tier 3USD 2,000.00 / year
Choose annual · Tier 3Before you start
What do I need to install?
Install the shared RAS script and configure consent, masking, and page exclusions before recording. Check a controlled session to confirm that sensitive content stays out of capture.
Does replay show every visitor and every action?
No. Consent, sampling, exclusions, retention, and successful event delivery affect what is available. Recorded sessions describe observed behavior; they do not establish why every visitor left or prove revenue lift.
When is my account ready to use?
Create your account and use the emailed invitation to set a password. After sign-in, review your selected plan. Module access depends on confirmed subscription status; installation and publishing follow payment.
Does this guarantee better results?
No. Results depend on your traffic, configuration, and follow-through. Review the available evidence and use controlled comparisons before attributing business growth to a change.
Insights
Ideas for getting more from JourneyLens
Explore practical guidance and the business questions behind this product.
Why session replay needs triage before teams watch more recordings
Session replay creates more value when teams prioritize the sessions most likely to explain conversion friction.
Read articleWhy session replay should come before a funnel redesign
Replay evidence can show where customers hesitate, misclick, abandon forms, or lose confidence before a redesign begins.
Read articleWhy first-party journey analytics should come before more paid traffic
Before increasing acquisition spend, teams need a clearer view of what visitors do after they arrive.
Read article